Being a Mac user you might have noticed, “There is a new Codec Pack version” pop-ups on your safari or chrome browser. What is this pop-up? Why are you getting such pop-ups and how to get rid of this? 

What is “There is a new Codec Pack version”?

The “There is a new Codec Pack version” pop-ups is a fraud tactics to promote adware and other unwanted programs. This pop-up appears on a deceptive site that pretends to be genuine Adobe Flash Player update page. It states that the Flash player present on the system is out of date. Due to which user may face difficulty while playing media content like videos, music, games within the browser. However, updating the Adobe Flash player from questionable pages drops an installer that is bundled with malicious programs like SearchMine, GlobalAdviseSearch or MyCouponsmart adware. These are adware-type program that aims to control the browser and display intrusive advertisements, shady contents and redirects to harmful sites. Users must stay away from such scam websites and never click on the update or download button.

There are various pop-ups shown by the deceptive page:

“There is a new Codec Pack version”

Latest version of Flash Player is recommended to encode and/or decode (play) audio files in high quality – click here to update for latest version.

——

Software update

“Adobe Flash Player” May be out of date

The version of “Adobe Flash Player” on your system may not include the latest flash update and may be blocked. If you use the updated version of “Adobe Flash Player”, it might be needed to complete this action.

Later Update OK

——

Highly Recommended!

There is a new Codec Pack version. Download Now
for better performance.
OK

——

If user click on the “ok” or “update” button then it displays a pop-up showing:

Are you sure you want to leave?

OK Download Flash…

The homepage appears as:

There is a new Codec Pack version Pop-up From Mac

There is a new Codec Pack version Pop-up From Mac

Usually, users get redirected to “There is a new Codec Pack version” when they click or visit any malicious page containing fake video streaming or download link. When visited, the site presents a full-page pop-up states that Flash player update is required with new version. It further tries to convince users by guiding about Flash player plugin that it is used to play various media contents of different formats on the web. When users click on the download button, it downloads “.dmg” extension file to the Mac system that further installs ad-supported program, adware, browser hijackers and even some malware. Pretending to be legitimate Adobe installer helps them to escape the security detection and get inside the system without much trouble.

However, users should avoid downloading the updates from any such unknown sites. There are various scam sites active on the web that may appear like a genuine Flash player update site, but it is just a fake page designed to download and install harmful software programs.

As mentioned above, the main motive behind this trick is drop PUAs that targets browsers like Safari, Chrome or Mozilla. Such programs are designed to silently alter the homepage, new tab and search engine with its own set of programs. Thus, users are not allowed to surf their own way and are forced to use third-party search engines to carry out their surfing. If you see these homepage active on your browser, it means your Mac is already infected with some potentially unwanted program.

Nonetheless to say that presence of such programs hampers the surfing, causes ruthless redirects and loads unpleasant advertisements. Even when users try to reset back to their default browser settings, it won’t allow to do so and appear again and again. The reason behind it, the PUAs are able to alter internal system settings and grant themselves administrative permissions.

How “There is a new Codec Pack version” Pop-ups Appear?

“There is a new Codec Pack version” redirect pages may appear on the browser unexpectedly. But it is not surprising if you get such pop-ups that asks you to update or download the latest version of Flash player. It mostly happens when user click on any malicious ads or visit any compromised website. Another reason behind the redirects is when the system is already infected with some adware or potentially unwanted program.

Most often the adware-type apps like AgileHelp, LogicalSearch, ProductTask and NeedWebSearch, FilterIdea and so on comes bundled with freeware downloads. These installers contains additional programs like web extensions, plug-ins, toolbars and any ad-driven tools. If user does not choose custom installation procedure then adware may get installed silently. Thus all the installed browsers whether Safari, Chrome or Mozilla may be controlled by any adware that further causes restricted surfing and redirects.

How to Remove “There is a new Codec Pack version” From Mac?

Worst thing about “There is a new Codec Pack version” is that it does not go away easily as they do various changes to the system settings which is nearly impossible to detect and remove. Thus, even if you reset your browser or uninstall any unknown program, it can still appear again and again. Presence of such Adware can risks the privacy as they aim to collect individual’s data related to browsing, system information and so on. Thus, you need to opt for powerful removal tool to drive away “There is a new Codec Pack version” and its associated programs from your Mac.

Combo Cleaners LogoCombo Cleaner DOWNLOAD LINK
(The above link will open a new page from where the Combo Cleaner will download)
“”There is a new Codec Pack version”” may reinstall itself multiple times if you don’t delete its core files. We recommend downloading Combo Cleaner to scan for malicious programs. This may save your precious time and effort. Combo Cleaner scans the infected PC for free but you need to purchase its full version for complete removal. More information on Combo Cleaner.
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Combo Cleaner is a complete security suite for Mac OS that is developed by “RCS LT” company. This program is featured with anti-virus scanner and system optimization tools like disk cleaner, duplicate files finder, application uninstaller, privacy scanner, and 24*7 customer support service.

Rather than being just a traditional anti-virus or a system optimizer, this single program takes a different approach that eases the user from using a different application to keep their MAC OS protected and optimized.

It is very important to have a reliable anti-virus solution for the computer system. Combo cleaner is one of the best options for MAC users as detects and eliminates all sorts of threats like adware, browser hijacker, Trojans, and other malware. It is a light-themed, easy-to-use interface and keeps updating its threat database hourly to instant detect and remove any sort of malware. Thus ensuring not any malicious stuff is behind within the system.

How to Install and Scan with Combo Cleaner

Combo Cleaners LogoCombo Cleaner DOWNLOAD LINK
(The above link will open a new page from where the Combo Cleaner will download)
  • 1. Click the above button to Download the “Combo Cleaner”;

  • 2. Once the download completes, double-click on the downloaded file;

  • 3. After the window opens, drag the Combo Cleaner program icon and drop it into your “Applications folder” icon.

    Combo Cleaner Install Step 2

    Combo Cleaner Install Step 2

  • 4. Now, open your “Launchpad” and click on the “Combo Cleaner” icon.

    Combo Cleaner Install Step 3

    Combo Cleaner Install Step 3

  • 5. This will start the combo cleaner installation and updates its latest virus definition. Once done, Combo cleaner will launch;

    Combo Cleaner Dashboard

    Combo Cleaner Dashboard

  • 6. Click on “Antivirus” tab and choose the scan options like Quick, Full, and custom. (Full is recommended for the first time)

    Combo Cleaner Antivirus Scan

    Combo Cleaner Antivirus Scan

  • 7. Let the scan be completed and it will list all the threats found. Now, click on “Remove All Threats”;

    Combo Cleaner Scan Results

    Combo Cleaner Scan Results

  • 8. after removing the threats, click on the “uninstaller” to find and remove any unwanted programs. Select the program from the list and its related files and then click on “Remove Selected Items“

    Combo Cleaner Uninstaller

    Combo Cleaner Uninstaller

Combo Cleaners LogoCombo Cleaner DOWNLOAD LINK
(The above link will open a new page from where the Combo Cleaner will download)
If you still have the second thought about this anti-malware, then you may want to check out our review article about Combo Cleaner.
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If you are going for the manual removal process, then we recommend you to print/download these instructions or open it from another uninfected computer or laptop and follow step-by-step manual removal instruction. Mac OS PDF Guide

Step 1. Ending Process Running Under The “Activity Monitor”

    • 1. Type “Activity Monitor” in the Launchpad to open it;
      Launchpad-1.1.1

      Launchpad-1.1.1

      Activity Minor - 1.1.2

      Activity Minor – 1.1.2

    • 2. Scroll through the list of running apps, look for the suspicious ones that appear unknown to you or taking huge CPU resources.
    • 3. Use the [x] button to quit the process.
      Force Stop -1.2 and 1.3

      Force Stop -1.2 and 1.3

Step 2. Remove Malicious Apps From Mac OS

      • 1. Open “Finder” by clicking on the Finder application on your dock.
        Finder - 2.1

        Finder – 2.1

      • 2. In the left pane of the Finder, click on “Applications“.
        Applications - 2.2

        Applications – 2.2

      • 3. Next, you need to locate the Adware/suspicious apps and remove them. The “Applications” window will display the list of all apps installed on your Mac OS.
        Step - 2.3

        Step – 2.3

      • 4. Now, you need to go through the list to find out the suspicious/malicious or infectious app, select it then right click and then select “Move to Trash”. (Repeat this step until you remove all such apps).
        Move to Trash - 2.4

        Move to Trash – 2.4

      • 5. Now you need to empty the trash as sometimes program can restore themselves from the trash. On your dock, right-click on the trash icon and then select “Empty Trash”.
        Step - 2.5.1

        Step – 2.5.1

        Step 2.5.2

        Step 2.5.2

if something looks suspicious to you but you are not sure of that, search the web to find out more about that app.

Step 3. Remove Apps From Auto-Startup

Generally, malicious programs, Adware and spyware add themselves to the boot process to launch automatically whenever the device boots. So, you need to find such apps and remove from the startups.

      • 1. Open Apple menu → System Preferences
        Step - 3.1

        Step – 3.1

      • 2. Now, choose “Users & Groups” section
        Step - 3.2

        Step – 3.2

      • 3. Select your username from the left pane;
        Step - 3.3

        Step – 3.3

      • 4. A list will appear showing login items; check the list and use “” sign to disable any suspicious or unwanted apps you see. Close the screen.
        Step - 3.4

        Step – 3.4

      • 5. Next step, from the top menu, choose GoGo to Folder, then type /Users/Shared/ within the search box. In the “Sharedfolder”, you need to delete the “Similar” files and folders.
        Step - 3.5.1

        Step – 3.5.1

        Step - 3.5.2

        Step – 3.5.2

        Step - 3.5.3

        Step – 3.5.3

      • 6. Now Restart your Mac to make the changes into effect.
        Step - 3.6

        Step – 3.6

Step 4. Remove Daemons And Agents From Mac’s Startup

      • 1. From top menu → Choose GoGo to Folder
        Step - 4.1

        Step – 4.1

      • 2. Type in “/Library/LaunchDaemons”, within this location you will see lots of files with .plist extension. Scroll through it and find the ones which appear to be suspicious and delete them.
        Step - 4.2.1

        Step – 4.2.1

        Step - 4.2.2

        Step – 4.2.2

      • 3. Do the same for other launching agents locations:
          1. /Library/LaunchAgents
          2. ~/Library/LaunchAgents

        For example: an adware named Vsearch, you may get launching agent as :
        /Library/LaunchAgents/com.vsearch.agent.plist
        ~/Library/LaunchAgents/com.vsearch.agent.plist
        Don’t forget to empty the trash and then restart the computer.

        Step - 4.3.1

        Step – 4.3.1

        Step - 4.3.2

        Step – 4.3.2

      • 4. After restart, again repeat step 1-2 and type in: /System/Library/Frameworks/ (look for the malicious file with .framework extension like /System/Library/Frameworks/VSearch.framework)
        Step 4.4.1

        Step 4.4.1

        Step - 4.4.2

        Step – 4.4.2

      • 5. Put the file to trash, if you find one with a malicious name.
      • 6. Similarly, do more searches within the location:
        • /Library/Application Support/
        • /Library/PrivilegedHelperTools/
          Step - 4.6.1

          Step – 4.6.1

          Step - 4.6.2

          Step – 4.6.2

          Step - 4.6.3

          Step – 4.6.3

          Step - 4.6.4

          Step – 4.6.4

      • 7. Put them to trash and again empty the trash and restart the computer.
        Step- 4.7.1

        Step- 4.7.1

        Step - 4.7.2

        Step – 4.7.2

        Step - 4.7.3

        Step – 4.7.3

Step 5. Uninstall Unwanted/Suspicious Extensions From Browsers

Reset Safari Browser Guide

Follow the steps to remove unwanted and suspicious extensions from the Safari browser:

      • 1. On the Safari browser, click the “Safari” menu then select “Preferences”.
        Reset Mac Chrome Step-1

        Reset Mac Safari Step-1

      • 2. On the General tab of the Safari preferences, check for any unknown URL added as the default homepage, Within the “Homepage” field enter your preferred URL as your default start-page of the browser.
        Reset Mac Chrome Step-2

        Reset Mac Safari Step-2

      • 3. Next, you need to check for malicious extensions, click on the “Extensions” tab on the same window.
      • 4.Extensions” screen will list all the extensions installed on your safari browser, you need to browse through the list and uninstall the ones which appear to be Adware. If you find a malicious extension select it and then click on “Uninstall”. Repeat the steps to remove all unwanted extensions.
        Reset Mac Safari Step-3

        Reset Mac Safari Step-3

      • 4. Close the Safari browser.
Reset Chrome Browser Guide

To check for unknown extensions installed:

      • 1. Click on Chrome Menu(three vertical dots at top-right corner) → Select “Settings” → Choose “Extensions”.
        Remove Chrome Extensions 1

        Remove Chrome Extensions 1

      • 2. Scroll through the list of extensions installed on the Chrome browser, if any one of them appears to malicious then click on the “trash” icon next to it. This will remove the extension.
        Remove Chrome Extensions 2

        Remove Chrome Extensions 2

      • 1. Repeat the step until you are sure of the ones you like to keep.

To Reset The Browser:

Next, you need to reset the default settings like search engines, startup, and new tabs. It is better to use the default reset feature of the Google Chrome which will reset all the unwanted modifications done by third-party programs. Don’t worry you will not lose your saved passwords and bookmarks. However, it will delete cookies, extensions, startups, URLs, homepage and new tabs preferences.

      • 1. Click on Chrome’s main menu then choose “Settings“.
        Reset Browser Chrome 1

        Reset Browser Chrome 1

      • 2. Scroll to the bottom of the page and click on “Advanced”.
        Reset Browser Chrome 2

        Reset Browser Chrome 2

      • 3. Under the Advanced page, go for “Reset and clean up” section, then click on “Reset settings to their original defaults”.
        Reset Browser Chrome 3

        Reset Browser Chrome 3

      • 4. Next, click on “Reset”, you will be prompted for a confirmation This will reset your startup page, a new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your bookmarks, history, and saved passwords will not be cleared”
      • 5. Click on the “Reset Settings” button to confirm the procedure.
        Reset Browser Chrome 4

        Reset Browser Chrome 4

      • 6. After that, it may ask to restart your browser, click “Yes”.

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